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Terms and Conditions

ALL ORDERS SHIP FOR $5* – ELIGIBILITY REQUIREMENTS

Valid on standard U.S. ground shipping to U.S. delivery addresses in the 48 contiguous states only. Not valid for international delivery addresses or Alaska, Hawaii, U.S. territories, and APO/FPO addresses. Additional charges apply for express shipping. 

RETURN POLICY: 

Greg Olsen Art Publishing has a 30-day return policy on all items (excluding special orders).  If you are unhappy with the product for any reason, simply return it with a copy of your receipt, and you will receive a full refund minus shipping costs.  Unfortunately, we cannot refund your original shipping charges.  You will receive a refund once we have received and inspected the product.  In order to receive a full refund, the product must be in original packaging and in re-sellable condition.

DAMAGED RETURN POLICY:

Any defective or damaged merchandise must be reported immediately and returned in the same box, with the same packaging materials.  All damage claims must be made within four (4) days of receipt of your merchandise, or your replacement request will not be honored.  Call (800) 352-0107 for a customer return material authorization number.  We will have a FedEx or UPS call tag issued for your damaged product—please DO NOT ship back without a call tag.  It could jeopardize your claim.  Please do not alter the items in any way.  For example: removing prints from frames or mats, removing stretcher bars from canvases, etc.  Any alteration to a damaged or defective shipment voids our ability to file a damage claim and your ability to receive a replacement.

SPECIAL ORDER RETURN POLICY:

There are no returns, exchanges or refunds on special orders.

24 thoughts on “Terms and Conditions

  1. I am writing a book and would like to get permission to use one of your small pictures on the cover. Is that possible

  2. Yes, I ordered the Black Friday deal, The Sparrow painting in a frame , and 2 prints. I did not receive a tracking number .I ordered these for Christma gifts. I would really like to know if they will be here for the holiday. We are going out of town for the holidays so if you could respond to me ASAP that would be greatly appreciated.

  3. I purchased ‘OH Jerusalem’. It’s an amazing beautiful piece of art. A catholic priest blessed it on a basilica that I used to go.

  4. This will be a Christmas gift for a dear Christian couple. It will be PERFECT for them. I look forward to getting it.

  5. Hi! We’d like to use “Lost and Found” as a part of our speaker slides in our small church, and our facebook livestream. May I have your permission to do that? Thanks so much!

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